Last Updated: October 20, 2026

At VYBEEQ, we want you to feel confident when shopping with us. This Refund & Return Policy explains how to request a return, exchange, or refund for purchases made through our website.

Important: The return window, product eligibility, and shipping arrangements below must be confirmed by VYBEEQ LLC before publication.

1. Return Window

Please contact us within [INSERT RETURN WINDOW, e.g., 30 days] of receiving your order to request a return.

Return requests submitted outside the applicable return period may not be accepted, except where required by law.

2. Return Eligibility

To be eligible for a standard return, an item should generally:

  • Be unworn, unused, and unwashed.

  • Be in its original condition, with original tags and packaging where applicable.

  • Include proof of purchase or an order number.

  • Meet any product-specific return requirements disclosed at the time of purchase.

For hygiene, safety, or other legitimate reasons, certain products may be excluded from returns where permitted by law. Any exclusions will be disclosed clearly.

Items that are defective, damaged, incorrect, or not as described will be handled in accordance with applicable law.

3. How to Request a Return

To begin a return:

  1. Email hello@vybeeq.shop with your order number.

  2. Explain why you would like to return the item.

  3. Include photographs if the item arrived damaged, defective, or incorrect.

  4. Wait for our customer support team to provide return instructions.

  5. Ship the item only after receiving the applicable instructions.

Please do not send items to our business address as a return unless our support team confirms that this is the correct return destination.

4. Return Shipping Costs

[CONFIRM YOUR RETURN SHIPPING RULES BEFORE PUBLISHING.]

For example, you may specify whether customers pay return shipping for a change of mind and whether VYBEEQ covers reasonable return shipping costs for eligible defective, damaged, or incorrect items.

Applicable consumer rights will not be restricted by this policy.

5. Refunds

Once a returned item has been received and inspected, we will notify you whether the refund is approved.

Approved refunds will generally be issued to the original payment method unless another method is agreed upon or required by law.

Please allow [INSERT PROCESSING TIME] for our processing. Your bank or payment provider may require additional time for the refund to appear.

Any legally required refunds will be processed within the applicable statutory timeframe.

6. Exchanges

If you need a different size or item, contact us at hello@vybeeq.shop.

Exchanges are subject to stock availability and any applicable return requirements. If an exchange is unavailable, we will explain the available options.

7. Damaged, Defective, or Incorrect Items

Please contact us as soon as reasonably possible after receiving an item that is damaged, defective, or incorrect.

Include your order number and supporting photographs where appropriate. We will review the issue and provide an appropriate remedy in accordance with applicable law.

8. Cancellations

If you need to cancel an order, contact us as soon as possible.

Orders that have already been processed or shipped may not be cancelable through our standard process. This does not affect any cancellation or withdrawal rights available under applicable law.

9. Contact Us

For return, exchange, or refund questions, contact:

VYBEEQ LLC
5900 Balcones Dr Ste 100
Austin, TX 78731, USA

Email: hello@vybeeq.shop
Phone: +1 (307) 674 9135

Please include your order number in all order-related inquiries.